Since the pandemic, platforms like DoorDash and UberEats have grown in popularity for delivering food, food items, and groceries in general. Although we expected things to return to “normal” after the pandemic, they did not.
So here we are, post-pandemic, accustomed to having our meals delivered to our door, and there’s a good chance we’re not going to change our ways anytime soon.
Whether you’re a restaurant or business owner looking for the best delivery options, or you’re thinking about becoming a delivery person, this article is a complete guide.
Also, if you’re having trouble deciding which platform to use to order your meals, this article is for you. We simplified the features, requirements, and terms and conditions of both DoorDash and UberEats to ensure you pick the most suitable platform.
Placing An Order
When placing an order for a meal, some of the things that come to mind are, how fast, efficient, and precisely right can I get my order. Which app can best meet these necessary demands. Before that let’s do a little background check on both apps.
DoorDash
DoorDash is an American company that went public in 2020. It has the largest market share for its niche of ordering and delivering food online.
With a market share of 56%, it is unquestionably the largest in the industry. It also has a share cap of 60% in the convenience delivery category.
It was used by over 450,000 merchants, 20,000,000 deliveries, and 1,000,000 deliverers as of December 2020. These are huge numbers that are difficult to match in terms of accomplishments.
UberEats
UberEats is an online food delivery brand launched in 2014 under the parent company Uber. The brand is operational in 6000 cities across 45 nations of the world.
While DoorDash owns the American market UberEats is doing bigger numbers at the worldwide level.
Let’s look at why any of these services would be preferred over the other:
DoorDash vs UberEats- Delivery Time
We’ll be considering which app has better customer reviews in terms of order completion and speed. It’s one thing to get an order in, and quite another to get it on time.
Both apps are doing a great job as regards this by sticking to the estimated delivery time on the app 80 to 90% of the time.
Deals And Promotion: DoorDash vs UberEats
DoorDash is well-known for providing discounts to both new and existing customers; these incentives have helped them establish long-term trust relationships with their customers.
UberEats also give discounts on delivery fee and orders. The deal’s value is unique to the company and is usually determined by how much money you spend. It is worth anywhere between $1 and $50.
Both companies have been alleged of promising discounts and then charge the full price, but no sanctions have been imposed by the appropriate authorities.
Top menu
Both DoorDash and UberEats have a feature that allows users to see which restaurants are currently doing well in their region; this can influence users’ decisions when they are unsure of where to go or what to order.
However, there are complaints against both companies for malicious activities on this note; they were said to manipulate the outcome of this search in favor of some restaurants.
Live Tracking
It can be aggravating at times to receive constant calls from both parties regarding the status of the order. Whether it’s the courier calling for the customer’s exact location or the customer calling the courier every minute.
The app’s integration of maps notifies the customer of the status of the order while also showing the courier the customer’s exact location. This feature is available in both apps, and the accuracy is determined by the mapping system used.
Scheduled order
When UberEats introduced this feature, it set a precedent in the industry, and DoorDash followed suit. You can use this feature to plan a meal ahead of time.
It also provides you with the extra edge you need to organize your daily schedule. But since UberEats started this feature it comes out on top in this category.
Search Filters
This feature allows users to narrow down their search to the specifics of what they want to order. Filtering what they want, from where they want it, the region they are ordering from, and many other details that makes it easier for users to narrow down their search. This feature is available on both platforms.
DoorDash vs UberEats for Business Owners
By registering their business on platforms like these, local business owners can expand their online portfolio and presence. This allows them to be noticed by customers in their immediate vicinity, increasing their chances of making sales.
Merchants and restaurant owners can also use the app’s features to track their business sales, inventory, and more
UberEats
UberEats has a dedicated section called the Restuarant Manager where vendors can see how their business is doing on the platform. They can see bills, orders, and editable menus where they can enter information about their company.
This also provides the restaurants with a sense of belonging to the tech world.
DoorDash
Vendors on DoorDash can track their business progress through the merchant portal. You can use it to manage employees, add users, and enter details about their business ranging from the time they are open to their menu and special offers.
The merchant portal includes all of these features. DoorDash has an edge in this category because it allows not only food vendors but also general merchant outlets.
DoorDash vs UberEats: Delivery Person
Starting a side hustle can be tricky. Here’s what you need to know before registering as a delivery person, including the pros, cons, and dynamics of the job.
Requirements
| REQUIREMENTS | DOORDASH | UBER EATS |
| Minimum age for car deliveries | Eighteen years old | Twenty-one years old |
| State of vehicle | No specification | Must not be older than 20 years |
| License | Must possess a valid driver’s license. | Must possess a valid driver’s license |
| Driving | Must have car insurance, Faultless driving record, And at least a year of experience. | Must have car insurance, Faultless driving record, and At least a year of experience (three years if you are less than 25) |
| Bike or scooter allowed? | It depends on the city. | Bikes and scooters are allowed in select cities, Bicycle and foot deliveries allowed for drivers 18 and older Scooter deliveries allowed for drivers 19 and older |
| Other | Must pass a background check | Must pass a background check |
Earnings
As a DoorDash courier, you can earn between $15 and $25 per hour. On UberEats, you can earn between $9.00 and $15.00.
Conclusion: DoorDash vs UberEats
For the average person looking to order a meal, both apps are useful in terms of features that matter. However, UberEats comes out on top in terms of reach and innovation.
Although both platforms allow you to track your company’s growth and inventory, UberEats is usually the first to introduce new features.
Finally, the pay per hour on DoorDash is higher than UberEats.
Related: Bolt vs Uber: Which Is Better for Drivers and Users?
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