It’s normal for you to panic if your face ID does not work, especially when you need to unlock your iOS device or even make a purchase from the Apple Store. In this article we’ll share with you how to reset your iPhone face ID if it suddenly stopped working.
First, let’s delve into what the iPhone ID is all about
What is the iPhone Face ID?
The iPhone face ID is like a form of True Depth camera that highly secures information on your iOS device.
It uses the state-of-the-art camera design to get the accurate geometry of your face, in such a way that you will be able to unlock your iOS device with a simple glance.
Face ID was developed to automatically acclimate to your facial appearance. It doesn’t matter if you are putting on glasses or wearing a make up, your identity will still be confirmed easily. In other words, this Face ID was designed to work with your face regardless of what you are putting on.
How it works is that, the TrueDepth camera of your Face ID analyzes and projects lots of invisible dots to map out your face depth. Also, it captures your face’s infrared image. So whenever, you try unlocking your device with the Face ID, it first changes the infrared image and captured map of your face into a mathematical model and then compares it with the one it sees.
This is why each time you unlock your iOS device, the TrueDepth camera identifies you by obtaining precise depth data and an infrared image of your face. This information is matched against the stored mathematical model to authenticate.
Also, your iPhone face ID can authorize purchases from payments with App Stores, Book Store, App Store, iTunes Store, and more.
It’s no surprise that today, several apps now allow users to sign in with their iPhone Face ID. In addition,apps that authorizes the use of Touch ID, also accepts Face ID.
Simple ways to Reset iPhone Face ID
Let’s take a look at the simple ways to reset your device Face ID, if it keeps asking you to enter your passcode.
1. Ensure that TrueDepth camera captures your face
Your iPhone’s TrueDepth camera has an identical spectrum of picture to when you making a FaceTime call or taking a selfie. Thus, try as much as possible to stay in the range of the orientation of your iPhone – either in Landscape or Portrait form.
2. Update your iOS to the latest version
It is very important to check for the latest iOS updates to assess the Face ID feature on your device.
In addition, before trying out the Face ID feature on your iPhone, make sure that your OS version supports it or needs an update.
3. Check your Face ID settings
To access your Face ID settings, head to Settings, then tap on Face ID & Passcode. First, you need to be certain that your Face ID has been set up and that the features that requires Face ID on your device are also enabled.
4. Ensure that your Face isn’t blocked
Ensure that every part of your face are fully visible to the TrueDepth camera. If you face is not clear enough to the camera, your Face ID will not work.
5. Restart your Phone
If you have tried all the methods above, and it is still to no avail, then restart your iPhone, enter your passcode, and try the Face ID again.
6. Reset your iPhone to factory settings
Another way to fix your device’s Face ID is to reset your iPhone to factory settings.
7. Contact Support
If the enrolling of your face isn’t still happening, then we recommend that you contact the Apple Support Team.
Also Read: iPhone 15 vs 15 Pro Review.