Primark vs M&S-Which Is Better, 2023 Review

Over the years, various brands have emerged to cater to different needs like clothing, beauty products, accessories, and more. Primark and M&S are two of those brands.

Primark and M&S are both clothing brands. While Primark is an Irish multinational retail store, M&S is a UK clothing brand.

Primark sells unisex clothing, accessories, beauty items, and footwear. M&S, or Marks and Spencer, is known for its clothing, food, underwear, and beauty products.

Related: Shein vs Primark-Is Shein Better than Primark?

Primark Vs M&S; Pricing and Quality

Primark offers low prices, but the quality of its products is not so great. M&S, on the other hand, provides high-quality but expensive products and services. 

Both brands cater to different markets, but Primark has a cost advantage over M&S in terms of sales and customers. M&S is focused on quality, and it is worth the money.

Primark Vs M&S:  Shipping 

Primark does not provide shipping or delivery services, and it doesn’t have an e-commerce marketplace. However, it has a website where you can simply go and search for available products to buy and pick up in-store.

Primark’s products are available in their stores, and it’s pretty easy to find the one closest to you. Alternatively, you can search for Primark on Amazon to see the products available. 

The fact you can buy Primark products directly from the store without shipping and delivery fees also contributes to its low prices.

M&S ships to any country, but shipping and customs duties are charged to the customer. customer’s bill. You are responsible for the shipping costs.

After you place an order, it takes about two working days to process it before shipping. M&S will send you a tracking number once the item has been shipped.

Primark Vs M&S: Return Policy

Both brands accept returns, but there are a few guidelines to follow. 

If you are dissatisfied with a Primark product, you can return it and receive a refund without incurring any additional fees. But you have to return the product within 28 days of purchase. 

You also have to present the purchase receipt and, most importantly, the product must be in good condition. The refund period is between 5 and 10 working days. However, this is also dependent on the card issuers.

M&S allows 35 days for returns, both in-store and online, except for some items, which have a 14-day return window. To be eligible for a return, the product must be unused and in its original packaging, with a valid payment receipt.

Clothing returns are processed almost immediately after your complaint. Food, on the other hand, takes approximately 14 days to process. Refunds are usually processed within 3-5 business days.

FAQs- Primark vs M&S

How Do I Know My Nearest Primark Store?

Finding a Primark store near you is easy. Just go to the “Store locator” on the Primark website and enter your location info. It will bring out a list of stores close to you.

Will Primark Accept a Return Without a Receipt?

No, to return a product,  it must be without damage and faults with its original tag.

How Do I Track My M&S  Orders?

Simply go to the “Where’s my order” on M&S, enter your tracking number or order email, and check the status of your order.

How Do I Make an M&S Return?

Log in to your account and locate our order. Next, click on “return items,” and you’ll see different return options.


M&S and Primark are two brands that offer a broad range of products. Primark’s products are usually cheaper than M&S’s, so if you’re on a budget, Primark may be a better option. M&S, on the other hand, maybe a better option if you’re looking for high-quality products.

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