surveymonkey vs alchemer

SurveyMonkey vs Alchemer: Choosing a Better Online Survey Tool

You need valuable data for your business, don’t you? There are currently several useful survey software tools, yet you notwithstanding narrowed them down to SurveyMonkey vs Alchemer. Well, you likely narrowed them down probably because they are the perfect tools for your needs.

Getting to know that SurveyMonkey and Alchemer are chief players in providing survey software solutions is therefore a big decision factor. However, you want to know which of these tools will truly satisfy your needs. Hence, this article will give you the details you need in making that decision as it focuses on SurveyMonkey vs Alchemer comparison.

You will get to see details such as the list of key features, pricing information, ease of use, and integrations. Let’s start these details with a bit of introduction to SurveyMonkey and Alchemer.

READ MORE: SurveyMonkey vs Qualtrics: Which is a Better Survey Platform?

SurveyMonkey vs Alchemer Introduction

SurveyMonkey started in 1999 with two founding founders: Ryan Finley and Chris Finley, with its headquarters in California, United States. You can in fact use SurveyMonkey online platform for its quizzes, polls, questionnaires, evaluations. SurveyMonkeys are also good as calculators such as net promoter score calculators, and online surveys.

SurveyMonkey vs Alchemer

Alchemer, formerly known as SurveyGizmo, started in 2006. Alchemer founder and CEO is Christian Vanek and has its headquarters in Colorado, United States. With Alchemer, online surveys, questionnaires, and forms can easily be available to individuals and organizations.

Surveymonkey vs alchemer

SurveyMonkey vs Alchemer Full Comparison

List of Key Features 

Getting to see the list of features in a Surveymonkey vs Alchemer comparison gives a clear picture of each tool’s strengths and limitations.

The list of key features in SurveyMonkey are:

  • Email Marketing
  • Project Marketing
  • Skip Logic
  • Data Analysis Tool
  • Feedback Collection
  • Data Import and Export
  • Custom Survey URLs
  • Promote Customer Advocacy
  • Mobile Survey
  • Communication Management
  • Question Library

However, in Alchemer, key features available to use are:

  • Email marketing
  • Skip Logic
  • Question Branching
  • Data Analysis Tools
  • Offline response Collection
  • Question Library
  • Embeddable Survey
  • Question Branching

Pricing Information

For Alchemer, we have:

Free Version

The free trial of Alchemer gives you access for as long as you want to. However, it is limited to three surveys, 100 responses, and endless questions at a time.


Collaborator pricing is for simple polls and additionally for surveys. It hence goes for $49 monthly or $300 annually. At this price, you have access to:

  • Email Support
  • Unlimited Surveys
  • Unlimited Questions
  • 25 essential question types
  • Data exports (CSV, PDF, PPT, XLS)
  • Unlimited responses (no extra charge)

It is powerful for data collection and also for reporting, which goes for $149 monthly or $1020 annually. The professional pricing plan however gives you everything in Collaborator and:

  • Segment and filter reports
  • Advanced reports, question types, logic and also piping
  • Disqualifications
  • A/B split testing
  • Email and phone support
  • API support
Full Access

This pricing plan meanwhile has all the features in one. With $249 monthly or $1800 annually, you will indeed get everything in professional plus:

  • Open text analysis
  • SPSS export
  • R scripts
  • TURF reports
  • Image heat map
  • Data-cleansing tool
  • Custom scripting
  • Crosstab reports
  • Max diff
  • Conjoint analysis
  • Audio and video sentiment

SurveyMonkey Pricing

Moving on subsequently to SurveyMonkey, the pricing plan is in two phases: Personal plans and Business plans. However, you should know that SurveyMonkey has a free plan.

Basic Plan

Basic plan is specifically the free pricing plan of SurveyMonkey. With this plan, you have access to some basic tools.

For the personal plan, we have:

Standard Monthly

At $35 per month, you have access to:

  • 1,000 responses per month
  • Unlimited number of surveys
  • Unlimited questions per surveys
  • Customer support via email
  • Quizzes with custom feedbacks
  • Custom logo, colors, and survey URL
  • Skip logic only
  • Text analysis
  • Data exports (CSV, PDF, PPT, XLS)
Advantage Annual

This plan goes for $408 annually or $34 monthly. It gives you access to all in standard monthly and:

  • 5,000 responses per month
  • Advanced data exports (SPSS)
  • A/B testing, randomization, and quotas
  • File upload
  • Accept Payments
  • Custom variables
  • Skip logic, question, & answer piping
  • Multilingual surveys
  • SurveyMonkey industry benchmarks
  • Text analysis & statistical significance
Premier Annual

At $99 per month and $1,188 annually, you have access to all in advantage annual and additionally:

  • 7,500 responses per month
  • Phone support
  • Click map data visualization
  • Crosstabs
  • Unlimited filter and compare rules, data trends
  • White labels surveys
  • Advanced branching & piping, block randomization

The next is the business plan, which has Team:


It goes for $25 per month, and its stats at three users.


It also starts at three users and $75 monthly.


There is no official price list. You will then need to support the customer support for this.

Ease of Use

You get to find fixed or custom questions to help your surveys using SurveyMonkey. However, SurveyMonkey’s user-interface looks jumbled, and the texts are small. It also does not allow you to edit a survey once it has started. 

For Alchemer, it has a survey theme customizer for better ease of use. However, the settings are not custom. You will need to state whatever settings you want to use.


Furthermore, Surveymonkey and Alchemer come with several integrations.

SurveyMonkey integrates the following:

  • Marketo
  • Mailchimp
  • Hubspot CRM and Marketing Hub
  • Salesforce
  • Zapier
  • Microsoft word
  • Google sheets
  • Google forms
  • Zendesk
  • WordPress
  • Slack

While Alchemer integrates with the following:

  • Tableau Business Intelligence (BI) and reporting software
  • Microsoft Power BI software
  • Hubspot CRM and Marketing Hub
  • Slack
  • Zapier
  • Twitter
  • Salesforce CRM software
  • Google analytics
  • Microsoft Dynamics CRM and ERP software
  • Mailchimp
  • Facebook

SurveyMonkey vs Alchemer: Making a Decision

In summary, these two tools are incredible to meet business and personal needs. However, deciding on a better tool to use lies in your need or your organization’s needs.

An assessment of both tools shows that SurveyMonkey has several pricing options and better ease of use. People, however, prefer Alchemer for its features.

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